Due to the relevant legal regulations, you can return your products within 10 days after receiving them without giving any reason.
The purchased product must be unused, undamaged, with its packaging intact, and if it has any accessories or gifts, they must be returned complete, and the product must be resalable.
There are no returns on discounted and/or promotional products. Only size, etc. exchanges are made.
When shipping the product you will return to us, it is mandatory/necessary that the invoice issued in your name is sent to us along with the product. Returns or exchanges of products whose invoices are not sent are not carried out.
After the return process is initiated under the conditions specified above and the product reaches us, the compliance of the return with the conditions will be checked. For returns found to be suitable during the check, the refund process is carried out within 2 business days, adhering to the method of payment made. For payments made by credit card, the product amount is reflected in your account within 1-10 days depending on your bank.
For return and exchange requests you make due to a defect originating from the product, the relevant legal legislation conditions apply. You will be informed about the subject after the product is examined.
When your orders are delivered to you, be sure to open the package in front of the cargo officer and check for any damage. In case of damage, do not accept the product and ask the cargo officer to keep a record.
Return and Exchange Address
newnimba.com – NIMBA - Zirve Commerce et Industries
Mimsan Sanayi Sitesi 39.Blok 1646.Sok No:82
Esenyurt/İSTANBUL/Türkiye
Return and Exchange Advantages
If you send all your returns and exchanges with our contracted cargo company ( *** KARGO İSMİ *** ), you can send the cargo costs as cash on delivery. If you send with different cargo companies, the shipping fee will belong to you. Return transactions are not made on our discounted products.
This content has been translated using artificial intelligence technology.